Refund & Cancellation Policy

Because raw chicken, fresh cuts, and eggs are perishable food products, quality and safety protocols apply to all cancellations and refund requests.

1. Perishable Product Returns

Due to strict cold-chain hygiene standards, fresh meat and eggs cannot be accepted for return once delivered and unsealed, unless there is a verifiable quality or temperature defect upon delivery inspection.

2. Quality Complaints & Refunds

If you receive an item with packaging damage or a quality discrepancy, please contact our customer support at +91 99123 20404 or WhatsApp (+91 99123 20404) within 2 hours of delivery with photos of the package and invoice.

3. Order Cancellation

Orders may be cancelled before the local authorized store partner begins fresh cutting or packing the items. Once cutting has commenced, cancellations may not be accepted.